Service Providers 2.0 - Leveraging The Heuristics of the "New Voice"

Alan Duric, Co-founder and CTO, Telio

Date: Tuesday, March 3

Time: 11:25 - 11:40 AM

Location: Salon E

The Internet is also successfully liberalizing voice, premium content of the 20th century. The impact of this shift isnot only about the technology change, but also about the business model
change. Value of voice minutes goes to zero and multi trillion revenues of the voice providers are inevitably shrinking.

This presentation will attempt to depict a few scenarios in which the voice service provider can survive against such tectonic business model changes. In particular, using heuristics (predominantly hyper heuristics) of our communications can create value for the user to such an extent that service providers may be ready to face future of the competition.

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